Overview
bsport is looking for a Chief of Operations to take ownership of our operations and act as the central point of contact for all department heads. This is a unique opportunity for a strategic operator with experience in scaling start-ups, strong business acumen, and the ability to turn strategy into execution. You will work directly with the CEO and leadership team to drive operational excellence, optimize budgets, and align our product roadmap with go-to-market priorities — ensuring that every function is set up to deliver impact.
What will be your impact
* Shape & Scale Operations : Lead, coach, and grow a multicultural, cross-regional team while implementing processes, tools, and best practices for scalable growth.
* Strategic Alignment : Partner with Product, Data, Tech, Sales, and CSM to ensure market insights and customer needs are reflected in product strategy and execution.
* Financial Stewardship : Own budget optimization across departments, ensuring resources are allocated effectively to maximize output and growth.
* Market & Competitive Intelligence : Track industry trends, competitor moves and pricing strategies to identify opportunities and risks.
* Executive Impact : Prepare strategic insights, reports, and dashboards that inform Board and EXCOM decisions.
* Business Planning : Facilitate annual strategy cycles, business plans, and key strategic projects, ensuring topline and operational targets are met.
* Cross-Functional Leadership : Act as the operational right hand to the CEO, ensuring alignment and execution across all functions.
You would be a great fit if you:
* Have 6–8+ years of experience in Operations, Chief of Staff, or Head of Ops roles, ideally within a fast-scaling start-up.
* Bring strong financial and business planning expertise, with proven success in budget management and optimization.
* Demonstrate structured thinking and the ability to synthesize complex topics into actionable strategies.
* Have excellent leadership and people-management skills, with experience building and scaling teams.
* Communicate with clarity and impact, both verbally and in writing.
* Are adaptable, proactive, and thrive in high-pressure, fast-moving environments.
* Possess strong go-to-market and product alignment knowledge — able to bridge strategic priorities with operational execution.
Why joining us?
This is not a role about “keeping the lights on.” You’ll be building and leading a high-impact support function with direct executive visibility and influence on company success. Your work will shape strategy, strengthen operations, and drive growth at scale.
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