* Understand Retail KA's needs and requirement in regards to robotic and digitalized cleaning operation solutions;
* Identify the decision-making process and key stakeholders in Retail KA's organization;
* Develope and maintain a solid and trusting relationship between major Retail KA and company;
* Strategically consult key stakeholders with pertinent value propositions to create demands and manage expectations;
* Negotiate agreements and contracts with executives for terms, pricing, services and long-term partnership;
* Act as the main point of contact of KA to drive and collaborate with extertal and internal teams including sales, product solution, service, R&D, marketing and distributor(s) to ensure all KA needs met and keep improving customer success;
* Lead and collaborate with the sales team to maximize revenue by up-selling or cross selling;
* Plan and presen reports on account progress, goals, milestones and gaps to share with team members, stakeholders, and possible use in future case studies or company training
Requirements
* Major in automation or engineering or business administration, college degree or above
* Those who have worked in big FM companies or well-known cleaning machine/robot companies will be preferred
* At least 5 years working experience in sales, marketing or related roles
* Diligent, open-minded, responsible and quick learner
* Team player, good communication, coordination skills, good at analysing and solving problems
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