Overview
The opportunity As IT Continuous Improvement Expert you drive and elevate the maturity of process improvement initiatives across the organization by embedding a culture of continuous improvement, enhancing operational excellence, and enabling sustainable change through data-driven methodologies and stakeholder engagement.
Responsibilities
Drive Process Maturity Development Process in IT
Drive or support strategic improvements projects and deliver process management utilizing Lean Six Sigma (L6S) and other CI methodologies like PDCA, 8D
Constantly review process' and tools' quality and costs to guarantee operational excellence and propose improvements
Derive insights and conclusions based on the data evaluation applying statistical methods and data analytics
Continuously improve the data collection, measurement, and investigation process
Identify and track costs / benefits associated with improvements
Use the knowledge of Customer Value and Voice of the Customer based on Lean Six Sigma and apply it within assigned responsibility
Convey compelling insights to varying levels within the organization using storytelling techniques and delivering presentations to senior management and across IT organizations
Responsible for ensuring compliance with applicable external & internal regulations, procedures & guidelines.
Your Background
Minimum of 5 years of professional experience as a Continuous Improvement Specialist
Lean Six Sigma Green Belt certification or higher (mandatory)
At least 5 years of experience as an IT Auditor
Prior experience working in an international, matrixed organization is preferred
Strong rational capabilities with proven expertise in data interpretation and insight generation
Proficient in Microsoft Office Suite (Excel, PowerPoint) at an intermediate level or above
Skilled in data management and visualization tools, including Power BI
Proficient in mTab for data investigation and reporting
Working knowledge of ServiceNow platform
Excellent communication and presentation skills, with the ability to engage stakeholders at all levels
Experience in Organizational Change Management; PROSCI certification is considered an asset
ITIL certification is a plus
More About Us
We offer you the opportunity to work with fantastic people and develop yourself on projects that present great technical challenges and have a real impact.
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
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