About Miravia
Miravia is a cutting-edge e-commerce platform connecting buyers and sellers seamlessly. We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we are a passionate team working with partners from all over the world to build the e-commerce platforms of tomorrow.
Role Overview
The Miravia risk team is seeking a strategic and experienced Senior Risk Governance Manager to build and lead our risk governance framework. This is a critical leadership role responsible for shaping the company's approach to regulatory compliance, internal policy, and platform integrity.
We are now looking for a Seller Operations Manager to lead our unmanaged seller operations and drive growth across the Spanish market.
Location
Madrid, Spain
Language Requirements
Spanish speaker + Fluent English
Experience
6+ years in e-commerce or marketplace operations
Your Impact
- Lead end-to-end operations for unmanaged sellers, driving business growth and customer satisfaction with excellent project management skills.
- Analyze market trends and seller performance data to design and execute high-impact operational strategies.
- Collaborate with cross-functional teams (Product, Tech, CX) to resolve pain points and enhance the end-to-end seller journey.
- Build trusted relationships with sellers through regular engagement, training, and hands‑on guidance to improve platform adoption and sales performance.
- Monitor KPIs and operational metrics, turning insights into actionable feedback for continuous improvement of platform features and services.
Qualifications
- Bachelor’s degree or higher in Business, Data Analysis, or a related field.
- Proven experience in e-commerce, marketplace, or internet company environments — deep understanding of platform dynamics preferred.
- Strong analytical mindset with the ability to turn data into strategy and action; proficiency in SQL is required to extract, analyze, and interpret large datasets independently.
- Excellent communication and interpersonal skills — able to work effectively across cultures and functions.
- Self‑driven, adaptable, and passionate about creating impact in a fast‑paced, evolving environment.
We encourage applications from those who bring distinct perspectives to our team.
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