Operations Supervisor, Outbound - Wed-Sat, Day Shift
Job ID: 3207513 | Amazon Commercial Services Pty Ltd
We’re seeking for an experienced Operations Supervisor/Process Assistant to join the team at our Fulfillment Center in Cranbourne West.
Key Job Responsibilities
* Support and work in all departments as required
* Help support daily management of department duties, including allocating labor, leading meetings, and assigning job duties
* Provide coverage for Area Managers
* Provide policy follow-up and attendance tracking (duties do not extend to discipline)
* Track and report ATS/labor hours
* Assist the floor as an associate resource, training associates and verifying SOP compliance
* Ensure successful area performance through tracking, reporting, and feedback of associate performance
* Participate in Operational Excellence initiatives in some capacity
* Fully understand workflow and daily production goals
* Assist in keeping the work area clean and organized
* Identify and address safety hazards within the work area
* Coach associates to work safely at all times
* Refer all job injuries immediately to the area manager
Basic Qualifications
* Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
* Previous experience leading teams
* Availability to work 38 hours or more per week, and overtime as required
* Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
* Experience working with computers and Microsoft Office (Outlook, Word, Excel)
Preferred Qualifications
* Leadership experience directly managing others
* Experience working within a similar field (manufacturing, distribution, warehousing, large retail)
* Experience with performance metrics and lean process improvement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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