Ground Operations Manager – Spain
7 month fixed term contract position
We are easyJet – a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every year.
You'll know easyJet as a leading travel brand in Europe, with a strong network and a focus on safe, friendly service.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues.
Our mission is to make low-cost travel easy – and whatever your role here, you'll connect millions of people to what they love using Europe's best airline network, great value fares, and friendly service.
What makes us easyJet?
Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging.
Four Behaviours.
One Spirit.
One easyJet.
Read on if you
Have experience in operations management, ideally within an airline or passenger transport/logistics environment
Enjoy leading teams, building relationships, and driving performance excellence
Have a passion for continuous improvement and delivering outstanding customer experiences
The Team
You'll be joining our Ground Operations team, where we work together to deliver world-class safety standards, operational excellence, and a seamless customer journey every flight, every day.
We collaborate across stations and functions, ensuring easyJet's standards and objectives are achieved through strong partnerships and effective communication.
The Role
As Ground Operations Manager, you'll be responsible for managing, overseeing, and delivering safe practices and procedures across your assigned area.
You'll drive performance excellence, maintain cost control, and ensure a consistent customer experience by:
Implementing and maintaining safety and standards management processes, proactively identifying trends and correcting deficiencies
Developing robust communication with third-party suppliers and documenting reports for audit purposes
Working cross-functionally at station level to achieve easyJet standards and objectives
Delivering improvements and solutions at underperforming stations, reporting operational issues, and liaising with procurement teams for successful commercial outcomes
Spending time out in the network to ensure delivery of the easyJet product and positive relationships with suppliers
Ensuring ground handlers communicate effectively during disruption, meeting legal requirements and protecting the brand
Managing and influencing airports and ground handling providers to meet regulatory requirements and contractual service levels
Leading local business disruption teams as appropriate
What we're looking for
Experience of operations management, ideally gained in an airline or similar passenger transport/logistics environment
Competence in Microsoft Office applications (Word, Excel, Outlook)
Effective presentation skills
Experience managing budgets and supplier relationships
Ability to drive organisational and cultural change within a unionised environment
Tenacity and resilience in a fast-paced, demanding operational environment
Passion for continuous improvement
High degree of personal and professional flexibility
Excellent people management skills
Proven influencing and problem-solving skills
Ability to manage and prioritise multiple stations
Practicalities
7 month fixed term contract role will be based in Barcelona working 40 hours per week.
Apply
Apply via our careers page.
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe.
We welcome candidates from all backgrounds.
If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ******.
We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
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