Description You will be responsible for onboarding and renewing clients, handling all necessary paperwork efficiently. Administrative tasks include issuing accurate quotes, uploading audit reports for technical review, and supporting the certification process, including issuing certificates and managing client communication on turnaround times. Additionally, assist with debt collection efforts and other tasks as needed to ensure smooth operations. Responsibilities Working closely with new and existing clients to onboard or renew them, taking care of the necessary paperwork. Issuing quotes and invoices to clients quickly and accurately, ensuring that the company meets the target profit margin requirement and that all items are coded correctly. Upload audit reports correctly for technical review. Working closely with colleagues to speed up the certification process. Issuing certificates to clients, as well as communicating with clients regarding the expected TAT of their certificates. Assisting with bank reconciliations, debt collection activities, claiming bad debt, management of expenses, pay runs, monthly financial reports, and other tasks, as needed. Qualifications 3 Years of experience in customer service or administrative roles Proficient in Spanish and English (written and spoken) Efficient and effective communication skills Problem solving skills Proactive attitude High attention to detail Flexible and adaptable approach A positive, can-do attitude Ability to empathize with colleagues and clients Assisting to miscellaneous admin task as these arise This is a hybrid role once training has been fully completed. Training to be done on-site (Almeria) Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies and search firms for this role. Resumes submitted to an NSF Employee by a third-party agency without a valid written and signed search agreement between NSF and said third-party agency, will become sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you. LI-CS1