Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.The OpportunityReporting to the R&D Managing Director, the Quality Director will lead efforts to ensure compliance with internal and industry standards. This role is pivotal in driving continuous improvement initiatives, fostering a culture of excellence, and enhancing customer satisfaction. The Quality Director will collaborate with cross-functional teams to identify and address quality issues, implement best practices, and achieve operational efficiency.What you'll get to doManage supplier evaluation, audits, action plans and quality agreementsManage supplier quality performanceManage product quality from warehouse to end consumerManagement of complaints and market non-conformitiesDevelop and implement customer quality strategies to enhance customer satisfaction and loyaltyCollaborate with cross-functional teams including R&D, manufacturing, and supply chain to address quality issues and establish quality objectivesConduct risk assessments and implement plans to mitigate identified risks associated with product qualityManage quality projects and establish quality metrics and foster a culture of continuous improvementPilot the quality integration of new businessesWe'd love to meet you if you haveMinimum of 10 years of experience in quality management, with at least 5 years in a senior leadership roleMinimum of 5 years of experience in the cosmetics industry, demonstrating a strong understanding of industry-specific quality standards and practicesBachelor’s degree in a relevant field + Master’s degree or MBA is preferredFluent in English and Spanish. French would be a plusStrong knowledge of quality standards and methodologiesProven track record of successfully implementing quality improvement initiativesExcellent analytical, problem-solving, and decision-making skillsStrong communication and interpersonal skillsProficient in quality management tools and data analysisKnowledge of regulatory standards (ISO, FDA, GMP, etc.)A few things you'll love about usAn entrepreneurial, creative and welcoming work cultureA range of learning and development opportunitiesAn international company with plenty of opportunities to growA competitive compensation & benefits package
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