At Small Medium Enterprises and Channel (SME&C;), we are leading a high-growth, AI-powered integral sales team—one that is deeply connected to our partners and driven by customer success.
By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments.
Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C; is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity.
Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C; can be the next step in your career.
Together, we are shaping the future of business.We are looking for a Cloud Solution Architect (CSA), specializing in Business Applications, Dynamics 365 F&O; specialist who is passionate about driving our customers' business applications transformation on the Microsoft platform.
This is a customer-facing role, owning both the business applications-focused technical relationship and technical strategy between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, and operational health engagements.This role is flexible in that you can work up to 100% from home.Microsoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.ResponsibilitiesCustomer Centricity: Gather customer insights to map solutions and services with customer business outcomes leveraging Microsoft Business Applications expertise.Identify opportunities to improve customer solutions and position services to help customers to achieve their objectives.Help accelerate solution delivery and adoption through Value Based Deliveries and repeatable IP.Support customer skilling by delivering technical discussions, workshops, etc. that enable operational health and cloud readiness.Contribute to customer satisfaction by providing a positive customer experience.Provide feedback from customers to the relevant MS teams, including Product Groups, to enable continuous improvement.Business ImpactConsumption (Cloud & Support) growth: Develop opportunities to drive Customer Success business results by providing expertise/guidance to technical and business decision makers to ensure they understand Microsoft's Business Applications value proposition and are enabled to generate value from their investment in the Microsoft technology via solution optimization, performance efficiency and organizational/operational excellence in alignment with the Customer Success