Over 10 years' experience as a NOC technician with knowledge of 2 G, 3 G, 4 G and 5 G RAN • Experience with Nokia and Ericsson radio equipment for the aforementioned technologies • Experience with Tier 1 operators in Spain • Extensive experience in N1 Technical Support, with extensive experience in RAN network management. Knowledge of RAN protocols, equipment, functionalities, etc. • Ability to analyse, troubleshoot and propose solutions. Responsibilities • Management of N1 incidents, diagnostics, customer complaints and execution of BTPs. • Proposing corrective actions for recurring issues. • Management of the NOC team and ability to analyse quality Tools • Systems for receiving activity and tasks, incident management and BTPs: i GRI • Network Element Management Systems: those specific to the relevant RAN manufacturers. • Network and Fault Management Systems: OMEGA, INFOVISTA, GRAFANA.