Company Overview
MCI is a fast‑growing tech‑enabled business services company in the USA, delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) solutions across multiple industries.
Position Overview
We are seeking a highly organized, detail‑oriented Executive Assistant to provide high‑level administrative support to senior‑level managers. The role requires proactive time management, discretion with confidential information, and the ability to work independently.
Responsibilities
- Manage a complex and busy executive schedule
- Plan, coordinate logistics, and support travel arrangements
- Provide comprehensive administrative support, including data entry and project assistance
- Organize meetings, summits, conferences, and events from start to finish
- Screen phone calls, handle correspondence, and prepare documents
- Maintain action items and follow‑ups using personal task lists
- Perform duties typical of a Chief of Staff or Project Manager as needed
- Assist with procurement and logistics responsibilities
Qualifications
- Proven experience as an Executive Assistant or Personal Assistant (BPO experience preferred)
- Excellent command of English
- Strong judgment handling confidential information with discretion
- Knowledge of office management systems and procedures
- Proficiency in MS Office, especially Excel and PowerPoint
- Exceptional time‑management and prioritization skills
- Attention to detail and strong problem‑solving abilities
- Excellent written and verbal communication skills
- Ability to multi‑task and work independently
- High‑speed wired internet connection (download speed 20 Mbps+)
Conditions of Employment
- Must be authorized to work in the country where the position is based
- Must be willing to submit to a Level II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
Compensation & Benefits
Starting compensation is based on experience. Benefits include:
- Health, Dental, and Vision (HMO Coverage, including dependents)
- Dental coverage with in‑house assistance
- Performance and loyalty bonuses
- Monthly allowances for rice, clothing, laundry, and meals
- Free meals during training
- Career growth, learning opportunities, and promotions
- Employee shuttle services, company retreats, and off‑site events
- Raffles, recognition gifts, and other reward programs
Physical Requirements
The role is performed in a professional office environment. Tasks include prolonged sitting/standing, use of a computer and telephone headset, occasional lifting of items up to 40 pounds, and other basic office duties.
Reasonable Accommodation
In accordance with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations for qualified applicants or employees, unless such accommodations would cause undue hardship.
Diversity and Equality
MCI is committed to a workplace free from discrimination. All employment decisions are based solely on merit and qualifications. MCI will consider qualified applicants with criminal histories in compliance with local and federal requirements, and rejects all forms of discrimination based on protected characteristics.
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