Remote Customer Service Representative – Tech & Audio Support (Spain, Mainland Only)
Remote from anywhere in mainland Spain (excluding islands) or hybrid from our Barcelona office
Full-time · Temporary contract
Join a dynamic, multilingual team supporting innovative brands across industries like technology, travel, fashion, and finance.
What’s in it for you?
* Competitive base salary 19,634 euros gross/year+ performance bonus
* Full paid training (no prior experience needed!)
* Work-from-home setup available across mainland Spain
* Hybrid if you live in Barcelona
* Career growth programs, language classes & leadership development
* 39h/week schedule: Monday–Friday between 09:00 and 20:00
Your mission:
* Assist customers through incoming support requests
* Troubleshoot incidents requiring deeper technical know-how
* Resolve issues related to specialized products like SoundTouch
* Keep users updated with resolution progress
What we’re looking for:
* Fluency in German and a solid command of English
* Great communication and customer care skills
* Experience or interest in audio products, wireless networking & live music tech
* Familiarity with Windows and macOS
* Prior experience in tech support or a fast-paced customer service role
Please note: Remote work is only available from mainland Spain. Applications from residents in the islands unfortunately cannot be considered for remote roles.
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