Responsibilities :- Provide support for remote sites in and around the region.- After hours on-call support for requested sites.- Install, configure, and maintain complex hardware and software systems in the field .- Develop and implement system maintenance procedures to ensure maximum uptime.- Manage and monitor client networks and systems, including servers, routers, switches, and firewalls.- Create and maintain documentation of hardware and software systems and procedures.- Provide exceptional customer service to clients, ensuring their needs and concerns are addressed in a timely and professional manner.- Act as a liaison between clients and vendors to ensure effective communication and resolution of issues.- Perform other duties as assigned by management.- Provide support to other HPIT support teams as needed.- Participate in operational meetings as required- LAN and Voice MACD knowledge / skills- Maintain and update existing network infrastructure. This includes :- Add connectivity between labs, offices and network equipment via copper and fibre- Where required, maintain inventory of spare equipment, operating supplies, and cables. This will include creating and / or maintaining spreadsheets and / or other documentation regarding inventory levels.- Hardware Depot / Hardware Recovery Centre support- Loaner equipment management.- Parts Ordering and inventory management.- Shipping and Receiving management.- Provision authentication hardware like active smart cards, Active Keys, and smart card readers for users using HP internal systems.- Hardware Depot / Hardware Recovery Centre support- Loaner equipment management.- Parts Ordering and inventory management.- Shipping and Receiving management.- Provision authentication hardware like active smart cards, Active Keys, and smart card readers for users using HP interal systems.- New PC setup, install, re-image and End-user data transfer.- Incident management & resolution.Hace 2 díasEscribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: r138 - field engineer Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: r138 - field engineer #J-18808-Ljbffr