Learning Coach- TUMO Bilbao-Bizkaia ABOUT US: TUMO Center for Creative Technologies is a free educational program that places teenagers, aged 12 to 18, at the center of defining their own learning paths, allowing them to expand their knowledge in technology and creativity regardless of their socioeconomic background. Founded in Yerevan, Armenia, in 2011, TUMO is now present in 10 countries, including France, Germany, and soon Japan, Netherlands, and the United States. In 2026, TUMO continues its international expansion with a new center set to open in Bilbao in September. The project is led by Fundación “la Caixa”, the Provincial Council of Bizkaia, and the Bilbao City Council. Students combine TUMO’s learning objectives (Robotics, Photography, Game Development, Graphic Design, Filmmaking, Programming, Music, and Animation) in their learning plans, continuously adapting them to fit their progress and evolving preferences. Soft skills such as teamwork, initiative, empathy, and effective communication are incorporated into the educational program, together with subject knowledge and technical skills. There are three learning methods at TUMO: Self-Learning, Workshops, and Learning Labs, which take place in person at the TUMO centers under the guidance of our pedagogical and mentoring team, with access to our digital platform and all the necessary hardware and software. ABOUT THE ROLE: As TUMO prepares to open a new center in Bilbao-Bizkaia, we are building a team of Learning Coaches across the different learning areas. Learning Coaches will be responsible for supporting students as they progress through TUMO’s self-learning activities, as well as assisting the rest of the staff in managing the TUMO Bilbao-Bizkaia Center. Above all, the Learning Coach role will have the opportunity to inspire and guide young people aged 12 to 18 and share their passion and skills in technology and design. Based on TUMO’s established pedagogical model, Learning Coaches will work directly with students at the TUMO Bilbao-Bizkaia Center to: Support students in their self-learning activities, being present in the space to answer questions and help keeping them motivated; Provide students with guidance aimed at completing their learning activities; Monitor student attendance and provide feedback on student progress, taking steps to motivate and inspire the most reluctant students; Provide support during workshops led by experts in various fields; Ensure the candidate registration process at the center, answering questions from students and visitors and supervising the enrollment processes; (does this happen? because they’re info desk staff? or because it’s actually their job?) Supervise student check-in/check-out and card access processes; Provide support in other duties assigned by the Head of Student Experience or the Center Director. What you bring: We are looking for dynamic, creative, tech-savvy individuals who are, above all, passionate about the education sector and eager to be part of a challenging, innovative project that makes a significant impact on our youth. These are the qualifications, skills, and specific profile we are seeking: Excellent interpersonal skills and experience working with young people; Technological proficiency and ease in using online resources and tools; Excellent communication skills, including written communication, interpersonal interaction, and public speaking; Ability to enter data and maintain a database, with attention to detail; Good knowledge of Microsoft Office; Fluency in English and Euskera, both written and spoken ( mandatory ); Experience in the field of education or working with young people (a plus); Availability to work on-site, part-time, in a youthful, fast-paced, and multidisciplinary environment; WHAT WE OFFER: A unique experience in the education sector and integration into a team deeply united by TUMO’s mission; In-Loco Part-Time Position : Work on-site at the dynamic TUMO center in Bilbao located in the wonderful Azkuna Zentroa Building; Schedule : The Learning Coaches team works part-time in shifts for 10 months of the year (September to June), with expected school breaks at Christmas and Easter You can find the compensation model here: https://drive.google.com/file/d/1yP6sBkoZXUwjFlw7NmLv90ps9gaJioED/view. HOW TO APPLY: To apply, please submit your application through the TUMO Bilbao LinkedIn page. If you have any questions or require further information, you may contact us at people@tumo.es …………………………………………………………… All applications are confidential. Positions may not be available at the time a resume is submitted. Open positions may be filled or closed at any time.