Identity & Access Management Support Engineer SailPoint IIQ (m/f/d)Get AI-powered advice on this job and more exclusive features.
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Recruiting & Talent Acquisition @iC Consult | Identity & Access Management | CybersecurityFor our locations in
Barcelona
or
remote in Spain, we are looking for an
Identity and Access Management Support Engineer (m/f/d)
to join our
Managed Services Europe team.
In this role, you will provide both 2nd and 3rd level support for Identity Governance platforms based on
SailPoint IdentityIQ (IIQ). Additionally, you will manage day-to-day support operations, troubleshoot technical issues, implement fixes and enhancements, and contribute to the continuous improvement and stability of our customers' IAM systems.
Duties and Responsibilities
Operate and support IAM solutions
(SailPoint IdentityIQ) for global clients in
complex, customized environments
Provide 2nd and 3rd level support, resolving access issues, provisioning errors, and system incidents
Proactively monitor system health and integrations, identifying issues early and ensuring operational stability
Optimize custom workflows, connectors, and provisioning logic, and support system upgrades and performance tuning
Drive continuous improvement
by collaborating with customers to enhance IAM processes and system value
Maintain documentation and mentor junior team members, contributing to knowledge sharing and team development
Skills and Experience
Degree in
Computer Science, Information Security, or a
related field
Several years of
hands-on experience in IAM, especially with
SailPoint IdentityIQ
Strong
analytical skills, problem-solving ability, and customer-focused communication
Solid knowledge of
databases, directory services, and
IT security best practices
Enthusiasm for complex challenges in
enterprise user and access management
Fluent in English ;
German
and
SailPoint certifications
are a plus
What We Offer
30 days of vacation
(plus public holidays) as well as a
flextime model
and the option to
work from your home office, promoting work-life balance
High-quality equipment of your choice
- whether Apple or Windows, you decide
A
3-day bootcamp
for comprehensive training in IAM and cutting-edge technologies for a successful new start with us
iC Consult University
- our comprehensive onboarding program accompanies you on your individual induction path with training modules, mentoring programs and events
Support for your
personal and professional training, including access to internal programs, along with
10 days per year for your chosen development activities
Enjoy the benefits of a
personal coach,
restaurant ticket
and comprehensive
health insurance
Employee discounts
on products and services from well-known suppliers
Regular team and company events
in a relaxed atmosphere to strengthen the corporate culture
A workplace with
flat hierarchies,
short decision-making paths, and a
high degree of personal responsibility, providing substantial decision-making freedom
Interested?We are happy to answer your questions and look forward to getting in touch with you soon! Send your application documents with the reference number SESP-1108-LI, including salary requirement and potential starting date, to
.
Diversity in all dimensions is very important to our teams. We therefore include this criterion in our hiring decisions.
About usiC Consult is the trusted partner of choice for Identity Security. Our team of over 850 experts is committed to delivering next-level solutions tailored to the unique needs of our clients worldwide. We achieve this by continuously driving innovation, leveraging cutting-edge technology, and partnering with leading identity and cybersecurity vendors, as well as renowned analyst firms.
Identity is our specialty: Our end-to-end service portfolio covers all aspects of professional and managed services in identity security including advisory, architecture, implementation, integration, support, and operations. We help our clients navigate key initiatives such as zero trust, identity threat detection and response, IAM cloud migration, and more to ensure they stay ahead in cybersecurity. With a strong general presence spanning North America, Europe, Asia, and beyond, we ensure the security and expert management of digital identities for the world’s largest brands.
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