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Senior key account manager

Valencia
Leroy Merlin
Responsable grandes cuentas
Publicada el Publicado hace 18 hr horas
Descripción

PstrongADEO /strong is the world’s strong#3 home improvement group /strong, with strong110,000 team members in 14 countries /strong and €32B in annual revenue. Our brands — including strongLeroy Merlin, /strongBricoman, Obramat, Tecnomat, Bricocenter and Weldom— empower people to create better living spaces every day. /ppWe're transforming into the leading global habitat platform and our strongMarketplace /strong is key to that mission. Launched just 3 years ago, it’s already a top-10 e-commerce player in several markets, powered by strong130+ experts across 5 countries /strong. /ppbr/ppstrong Your mission /strong /ppWe are looking for a passionate and data-driven strongSenior Key Account Manager /strong to join our growing team. As a Key Account manager, you will be at the heart of marketplace performance—driving growth, improving seller success, and ensuring an excellent customer, market experience and manage the top billing accounts in our Marketplace. /ppYour mission will be to strongincrease seller productivity and provide guidance to a team of Account Managers /strong through insights, market trends and defining the strategic approach of your category. /ppbr/ppstrong Key Responsibilities /strong /pullistrongTop Tier Seller Success (50%) /strong: /li /ulpWhite-glove management of top-tier accounts, responsible for ~80% of GMV per market. Drive GMV generation, conversion, and engagement. /pullistrongMarket Experience (25%) /strong: /li /ulpAnalyze and provide visibility on market online metrics (traffic, NPS, CTR, etc.), identifying opportunities to accelerate growth and improve customer experience. /pullistrongMarket Development (25%) /strong: /li /ulpTrack and optimize performance, define the acquisition criteria for sellers in the Marketplace and indentify market trends. /ppbr/ppstrong What We’re Looking For /strong /pulli4+ years of experience in e-commerce, marketplace management or category growth. /liliFluent in English and Spanish. /liliStrong analytical skills with the ability to translate data into actionable insights. /liliExcellent communication and stakeholder management skills. /liliExperience working with top sellers, brands, or strategic accounts. /liliA proactive mindset and results-driven approach. /li /ulpbr/ppstrong Why Join Us? /strong /pulliBe part of a high-impact role driving growth in a rapidly evolving marketplace. /liliYou will be welcomed into a dynamic and international context ranked amongst Forbes’ best place to work. /liliYou will develop your professional career thanks to tailor-made training programmes (including a Marketplace bootcamp and a store discovery training). /liliYou will be able to work in a hybrid mode. /liliYou will become part of a context that listens, where you can propose ideas and initiatives and play a leading role in the Group's digital and omnichannel transformation. /liliYou will further connect with your team through team buildings nationally and internationally. /li /ulpbr/pp Ready to shape the future of our marketplace? Apply now and join us on this exciting journey! /ppbr/ppstrongNB: since our team is international, we would appreciate if you can apply with a CV in English version :) /strong /p

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