First Point Group is partnering with one of our clients to find a highly qualifiedL3 Technical Support Engineerwith solid experience in optical transport networks, particularly onNokia 1830 PSS (Photonic Service Switch)platforms.
The ideal candidate will bring at least5 years of experiencein Level 3 technical support, with a deep understanding of DWDM, GMPLS, and OTN technologies, and a proven ability to perform complex troubleshooting, performance analysis, and coordination across engineering and operations teams.
Key Responsibilities:
Provide Level 3 technical support for optical transport network incidents and service interruptions.
Perform advanced configuration and maintenance ofNokia 1830 PSSplatforms.
Conduct alarm and fault analysis, implement corrective and preventive actions.
UseNFM-Tor similar tools for network performance monitoring and troubleshooting.
Collaborate with engineering, operations, and multi-tier support teams.
Required Qualifications:
Bachelor's degree in Telecommunications, Electronics, or related field.
Minimum of 5 years of experience in L3 technical support.
Solid hands-on experience withNokia 1830 PSS.
Deep knowledge ofDWDM, GMPLS, and OTNtechnologies.
Proficient inNFM-Tor other network management platforms.
Strong analytical and problem-solving skills.
Excellent communication skills in Spanish.
English proficiency (Intermediate to Advanced Technical Level).
Must currently reside inSpain.
Preferred Certifications:
Nokia Optical Network Certification (ONC)or equivalent.
ITIL Foundation Certification(for incident and change management).
El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/209586577/technical-support-engineer-t035-ona/?utm_source=html
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