At Sysmex, we are shaping the advancement of healthcare by providing innovative diagnostic solutions that empower professionals and improve patients’ lives. We are currently looking for a
Field Application Specialist / Field Sales Representative
to join our
Diagnostics
team, focusing on the
Coagulation Business Line. This is a hybrid commercial and technical role, covering the
pre-sales, sales, and post-sales
phases, with direct responsibility for supporting customers and growing our presence in the assigned territory.
Location:
Valencia - Murcia, Spain Department:
Diagnostics – Coagulation Business Line Contract type:
Permanent Working hours:
Full time
In this role you will: Sales Execution & Territory Management
Achieve and exceed the
sales targets
for the coagulation product line in the
Valencia & Murcia Region.
Develop and manage
assigned accounts, ensuring strong commercial relationships and customer loyalty.
Identify and approach
new business opportunities
across hospitals, labs, and diagnostic centers.
Ensure effective
territory coverage
and optimize customer visits to maximize impact and efficiency.
Product Demonstration & User Training
Conduct
product demonstrations
to support pre-sales activities and highlight product value.
Provide
on‑site user training
during installation and post‑implementation stages.
Ensure users feel confident in operating the systems and using reagents and software appropriately.
Technical Support & Customer Interaction
Act as a
primary contact for application support, troubleshooting technical or usability issues.
Deliver
after‑sales support, ensuring customer satisfaction and high system performance.
Support the lab teams with
clinical and operational guidance, adapting solutions to their needs.
Internal Collaboration & Process Alignment
Collaborate closely with the
sales, technical service, logistics, and marketing teams
to coordinate actions and resolve customer needs.
Apply the
OGP (OTC) methodology
in all commercial and support processes.
Ensure proper integration of sales and support workflows across internal functions.
Market Insights & Strategic Contribution
Gather and share insights on
market trends, competitor activity, and customer feedback .
Contribute to the commercial strategy by reporting relevant data and opportunities to management.
Sales Tools & Operational Excellence
Maintain accurate records in the
CRM system, ensuring follow‑up, pipeline tracking and sales forecasting.
Apply commercial concepts such as
FOB
and
BS
in quotes, negotiations, and account management.
Ensure full alignment with internal procedures and commercial policies.
What you need to be sucessful: Professional Background
Minimum
5 years of experience
in the
coagulation field .
University degree
(or equivalent) in
biosciences
or related scientific discipline.
Strong technical understanding of laboratory environments and diagnostic equipment.
Languages & IT Skills
Spanish:
Native level
English:
Fluent (written and spoken)
Proficiency in
Microsoft Office, email tools and basic database usage.
Personal Skills
Strong
presentation skills
and ability to explain complex concepts clearly.
Customer-oriented
with the ability to identify and create needs.
Strong
communication
and interpersonal skills.
Independent, with strong
decision‑making
and
problem‑solving
abilities.
Strategic thinker with excellent
negotiation skills
and a clear commercial mindset.
What's in it for you?
Flexible Compensation Plan in public transports, restaurants, kindergarden, medical insurance for family, etc.
Flexible working hours and hybrid work model.
Subsidized gym membership.
Health & dental insurance.
Pension Plan (with company contribution).
Referral program bonus – When you introduce us with people as talented as you.
Baby friendly company.
Excellent, dynamic, and multicultural environment.
At Sysmex we are focused on cultivating a diverse and inclusive work environment that encourages collaboration, creativity, and innovation. Sysmex is an equal opportunity employer, we are actively looking for qualified candidates regardless of race, ethnicity, national origin, religion, disability, gender, gender identity, sexual orientation, or age. We celebrate how different perspectives benefit our employees, our products, and our community.
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