Responsibilities
* Act as a role model to strengthen GANT’s customer service guidelines to the team and ensure top-class service.
* Achieve sales targets and related KPI’s and meet goals for the store.
* Recruit, train and develop team members, ensuring individuals have a clear understanding of GANT’s goals and objectives.
* Lead and motivate the team each day.
* Ensure constant team development through our learning platform, GANT Academy.
* Ensure the store’s visual presentations and merchandising meets company standards.
* Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets.
* Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards.
* Report to the Head of Retail.
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