The Programme Specialist will report to the Programme Manager and will be responsible for supporting the day to day operations of a managed workforce recruitment programme. We are looking for a recruitment professional with excellent recruitment process knowledge, stakeholder management experience and is comfortable working in a broad role that spans the entire recruitment life cycle. Previous experience in managing third party vendors, on-boarding and compliance would be highly beneficial for this role.
Responsibilitie
* Responsible for managing relationships with local hiring managers and managing their temporary recruitment requests
* Record and maintains information regarding recruitment agency performance and hiring manager requirements
* Responsibilities will include carrying out vacancy qualification meetings with hiring managers, briefing 3rd party suppliers, screening incoming CV’s, scheduling interviews with hiring managers, onboarding and contractor management activities
* Manage local relations with the client and agency
* Check, upload and track invoices and approvals for payment
* Assure customer satisfaction and resolve all local issues with cthe ustomer and agency
* Monitor successful achievement of the local service level agreement
* Provide statistical analysis support and other duties as the client’s needs dictate
* Provide periodic programme status reports to the Programme Manager as required
Qualificatio
* Proficient in Dutch, Italian, and English
* Vendor Management Service/Managed Service provider experience desirable
* Staffing industry experience desired but not required
* Human Resources experience desired but not required
* Ability to work with confidential issues
* Ability to communicate effectively in writing, verbal, interpersonal, and in presentations in English
* Able to interact and communicate with all levels of management and staff
* Demonstrated hands-on experience with Excel and PowerPoint to analyze and present complex data to clients
* Detail-oriented, critical thinker, problem solver
* Good understanding of Financial data and invoicing
* Strong communication and customer service skills with the ability to lead colleagues and the client
* The ideal candidate will be proven in programme expansion/cross selling within clients