Overview
Join to apply for the Sr Product Applications Specialist role at Thermo Fisher Scientific.
Work Schedule
Standard (Mon-Fri).
Environment
Office.
Location
The Applications Scientist is based at the Burlington, Ontario site and is a hybrid role with up to 25% travel. You will work closely with the Sales team in support of the pre-sales process for global customers.
How will you make an impact?
The Applications Scientist is a multifaceted role that will require flexibility, creativity, and initiative:
- Engage directly with customers and local sales teams to understand scientific applications and technical automation requirements.
- Craft technically accurate automation solutions using the latest Thermo Fisher Scientific collaborative robotic movers, software, and 3rd party instruments.
- Generate efficiency analyses with, and deliver demonstrations of, Momentum scheduling software.
- Contribute to quotations, proposal content, and any other supporting documentation to exceed customers’ requirements and expectations.
- Act as a liaison between the technical groups in the business (Marketing, Operations, Software, Engineering, R&D;) and the Integral Sales channels.
- Work with our Operations team to facilitate a flawless transition from pre- to post-sale to ensure an outstanding customer experience.
Qualifications
The minimum education requirement is a bachelor’s degree in a scientific field. An advanced degree (MSc or PhD) is preferred. Experience in the Pharma or Biotech industry is strongly preferred.
5 years of demonstrated ability in one or more of these research areas, or similar, is required: Laboratory Automation, Synthetic Biology, NGS, CRISPR, Molecular Diagnostics, Cell Culture, Bio-banking, Antibody/T-Cell Screening.
Hands-on Experience With Integrated Automated Systems Is Required. Previous direct customer interaction is preferred.
Knowledge, Skills, And Abilities
- Clear communication and presentation skills.
- Ability to establish and manage relationships with colleagues, customers, and vendors.
- A keen understanding of laboratory instrumentation, with hands-on experience.
- Ability to assimilate and apply new skills, knowledge and software proficiencies.
- A continual learner with a solidly proven growth mindset.
- Technical documentation and writing skills.
- Ability to work within a diverse, global team.
- Valid driver’s license and valid passport with ability to undertake global travel, if required.
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