THE WORK:
Ignite your passion for sales and customer engagement! You will build knowledge and support the team while participating in problem-solving discussions. This role thrives on the art of B2B/B2C Sales, where your enthusiasm and dedication will shine. We invite you to embark on this exciting journey with us, where your contributions will make a meaningful impact.Log customer requests and ensure proper documentation.Monitor and track incident resolution within the Service Level Agreement.Develop and maintain knowledge of customer and customer-specific business environments.Identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.HERE'S WHAT YOU WILL NEED:
Advanced proficiency in B2B/B2C Sales.Advanced proficiency in Customer Care.It is advantageous to have prior experience in relevant related skills.High School Diploma/GED in relevant field of studies.BONUS POINTS IF YOU HAVE:
Intermediate proficiency in Communication Skills.Advanced proficiency in Problem Solving.Intermediate proficiency in Relationship Building.Advanced proficiency in Negotiation Skills.Expert proficiency in Time Management.