We are looking for the very Top Talent...and we would be delighted if you were to join our team!
¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible.
More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.
What we look for?
A Functional Product Owner with strong expertise in Business / Enterprise Banking and omnichannel servicing platforms, capable of owning and evolving integral, scalable servicing solutions for SME, Corporate, and Enterprise clients.
We look for someone who combines strategic vision with hands-on operational understanding, and who can translate complex business and operational needs into clear functional capabilities and product backlog items within an Agile, multi-country environment.
Main tasks and accountabilities will be:
Own the functional vision and roadmap of the Business Channels platform for Enterprise and Business clients.
Define and prioritize end-to-end customer servicing capabilities, including onboarding, customer profile, multi-user company management, workflows, and relationship management.
Act as the functional owner, translating operational and business banking needs into functional definitions, user stories, and servicing requirements.
Collaborate closely with Product Managers, Technical Leads, Business Banking Operations teams, and country programs.
Identify reusable global capabilities while balancing local country requirements.
Drive backlog prioritization, release planning, functional validation, and stakeholder alignment.
Define and evolve operational use cases (onboarding, servicing, documentation, requests, complaints, etc.).
Support country rollouts and adoption of the platform.
Maintain functional documentation in Jira and Confluence.
What do we expect from you?
Proven experience as a Product Owner / Functional Analyst in Business Banking or Omnichannel servicing solutions.
Strong knowledge of SME, Corporate, and Enterprise Banking operational processes.
Deep understanding of customer servicing workflows, relationship management, and operational KPIs.
Solid experience translating business needs into product backlog items in Agile environments (Scrum/Kanban).
Ability to identify operational pain points and convert them into scalable, reusable product capabilities.
Strong stakeholder management, communication, and documentation skills.
Capability to work autonomously in complex, global, and cross-functional setups.
Strong prioritization and roadmap management skills.
Comfortable working in multi-country product organizations.
Fluent English.
Work Location
100% remote (within Spain)
Work Schedule
Business hours (40 hours weekly with 1 hour for lunch).
What can we offer?
23 days of Annual Leave plus the 24th and 31st of December as discretionary days!
Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances).
`Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan...)
Free access to several training platforms
Professional stability and career plans
UST also, compensates referrals from which you could benefit when you refer professionals.
The option to pick between 12 or 14 payments along the year.
Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...)
UST Club Platform discounts and gym Access discounts
If you would like to know more, don't hesitate to apply and we'll get in touch to fill you in detail. We are waiting for you!
In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate. xugodme
Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.