Job Description Our client, a leading global ICT service provider, is recruiting for an Application Maintenance Delivery Head to join their business inSpain.Position Overview:As an AM Delivery head with ITIL experience, you will play a crucial role in overseeing and managing the technology infrastructure and operations for telecom stack spanning 200+ applications across BSS and OSS. Your primary responsibility is to ensure the smooth functioning of IT systems and services, aligning them with the overall business objectives.Responsibilities: Strategic Planning:Develop and implement IT strategies aligned with the goals.Collaborate with executive leadership to define roadmaps and future initiatives.Team Leadership:Lead and manage a high-performing IT operations team involving Level2 and Level 3.Foster a culture of innovation, collaboration, and continuous improvement.Infrastructure Management:Overseas infrastructure maintenance for pre-production environmentsEnsure the reliability, security, and scalability of systems and networks.Operational Efficiency:Identify opportunities to optimize processes and workflows.Implement best practices to enhance operational efficiency and reduce downtime.Security and Compliance:Implement and enforce security protocols to safeguard the organization's data and systems.Ensure compliance with industry regulations and standards.Incident Response:Develop and maintain IT incident response plans.Lead the response to critical incidents, ensuring minimal impact on business operations.Communication:Communicate effectively with stakeholders, providing updates on IT operations and projects.Collaborate with other departments to understand their technology needs and align IT solutions accordingly.Budget Management:Develop and manage the IT operations budget.Monitor expenditures and ensure cost-effective use of resources.Vendor Management:Collaborate with vendors and third-party providers to ensure seamless service delivery.Negotiate contracts and manage relationships with technology partners.Qualifications:Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.Minimum Years of IT Experience - 18 YearsProven experience in a leadership role within IT operations.Strong strategic thinking and problem-solving skills.Excellent communication and interpersonal skills.In-depth knowledge of IT infrastructure, security, and emerging technologies.Strong Telecom background with Operator or Service providerSpanish and English fluent