Sharepoint Specialist
Permanent contract / Marbella, Spain
Sommet Educationis a hospitality management and pastry & culinary arts education group of more than 1200employees that is home to five leading brands:Glion Institute of Higher Education,Les Roches Global Hospitality Education, Ecole Ducasse, Invictus Group and the Indian School of Hospitality. Our headquartersare based in Lausanne, Switzerland, with additional hubs in Marbella, Spain (Accounting) and London, UK (Enrolment, Marketing and Digital).
You share our values: Development, Distinctiveness, Joint commitment, Openness and Sense of service.
Bachelor's degree in information technology or similar qualification
· At least 5 years’ experience as a SharePoint Online administrator.
· MS Teams implementation and evangelism.
· Migrating network file shares to cloud storage.
· Enhance document search using SharePoint's search functionality.
· Managing Incident and Service requests with a Ticketing system.
· Working with multiple site locations and cultures.
· Experience of the Education sector a plus.
· Excellent level of English. Good level of French preferred, Spanish a plus.
· Administration of collaborative platforms: SharePoint Online, OneDrive, Microsoft Teams.
· Very good knowledge of Powershell.
· Good knowledge of Sharegate; Knowledge of Powell Software a plus.
· Microsoft Certification a plus.
· Ability to problem solve and isolate varying degrees of challenging issues.
· High level of concern regarding customer satisfaction and benefits realization.
· Must be able to work at a fast-paced environment while managing multiple tasks and maintaining a professional attitude.
· Ability to manage multiple priorities and meet deadlines.
· Ability to demonstrate a methodical approach for all tasks.
· Strong organizational and interpersonal skills such as: persistent, client-oriented, results-oriented and accountable.
· Good interpersonal and problem-solving skills along with attention to detail.
Collaboration & communication:
- Work with project teams to help implement Internal Systems and processes and evaluate support needs as part as the projects requirements
- Maintain a customer oriented focus at all times
- Provide improvement opportunities that will accelerate the Digital Transformation.
SharePoint Online & MS Teams administration:
- Define document management best practices to easily find relevant information using SharePoint Online's built-in search functions.
- Accelerate the implementation of MS Teams for Education to improve the experience of our students in online courses.
- Contribute to the company's IT strategy based on a full cloud architecture by migrating network file shares to cloud storage.
- Provide 2nd and 3rd level support as Subject matter expert
- Manage the Tenant SharePoint & MS Teams Admin Center configuration
- Define templates to automate the provisioning of SharePoint sites and manage permissions
- Define MS Teams templates based on the business needs
- Develop, maintain and document custom workflows and forms
- Configure and document System settings
Reporting and monitoring:
- Support IT teams to handle and resolve Incidents and Requests
- Prepare relevant documentation for Training and Support
- Build and maintain Standard Operating Procedures for new Services and review existing ones
- Manage the lifecycle of the application, including the Change Management
- Develop and enforce governance policies, including Security aspects
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