Business development executive

Are you a driven commercial professional ready to make an impact in the fast-paced IPMI market? Based in Madrid, you'll play a key role in expanding our European footprint by driving new business and strengthening broker partnerships. This is your chance to work at the heart of international health insurance, combining relationship management with strategic growth. Join a high-performing team where your ambition and energy directly shape success.

We, at Now Health International are looking for a professional like yourself who is committed and willing to go the extra mile to done what needs to be done.

Job Responsibilities:

• Introduce, promote and market the company's products to intermediaries such as brokers, agents and independent financial advisers.
• Act as a link between the company and Intermediaries. Provide high-quality support to all Europe brokers by answering queries, providing product details etc.
• Attend all scheduled meetings to facilitate smooth operational procedures.
• Develop, manage and retain intermediary client accounts.
• Provide quotations in accordance with written procedures and processes, and in strict compliance with any relevant statutory and regulatory requirements.
• Deliver presentation to the clients and represent the business at exhibitions, conferences and similar events.
• Liaise with Intermediaries and internal operations team to ensure queries are resolved in a timely manner.
• Build up detailed knowledge of the company's products and keep up-to-date awareness of competitor activity, products and pricing.
• Assist in the delivery of any ad-hoc training that the Intermediaries might require on our products.
• Ensure that the company's brand values, principles, and style are adopted and utilized for all external communication.
• Maximise productivity of individual distribution opportunities as developed and appointed to you
• Work closely with and in support of the General Manager and Business Development Team including trainings, quotations, customer, intermediary support, administrative tasks and other ad hoc tasks as required
• Renewal of existing business as an when required
• Conversion of individual direct sale enquiries
• Ensure that any complaints or service failures reported by brokers and/or members are escalated to the relevant Customer Service team and dealt with strictly in accordance with Complaints Procedures.
• Acquire and maintain thorough understanding of Now Health International's process, procedures and systems (OH+), and ensure that all system information is fully up-to-date.
• Take personal responsibility to always actively treat customers fairly.
• Adhere to best practice processes including delivery of all the agreed service standards.

Qualifications & Skills Required:

• A good general educational background; qualified to degree level or equivalent.
• Substantial sales experience within the medical insurance sector. IPMI experience is preferred but PMI will also be considered.
• Strong client management skills and ability to deliver on promises
• Able to demonstrable full knowledge of the sales process
• Excellent written and spoken English are essential; additional local language capabilities are advantageous.
• Strong communication skills in all forms including written, oral, email, telephone, and presentation. xqysrnh
• Fully conversant with Microsoft Office; experience of using industry specific technology and/or the ability to quickly grasp new systems following training.
• A positive attitude to dealing with people
• Capable of working independently and taking individual ownership