Job description
To ensure continuous monitoring of Results by Station by RSA by product and by business segment.
To provide constant coaching / training to the Office Managers - One to One process - in order to :
Develop coaching skills in the Office Managers;
Develop sales management knowledge and the identification of business opportunities;
Know how to analyze the actions of the RSAs;
Know how to set weekly forecasts;
Know how to plan daily activities;
Know how to constantly review blueprint actions;
Other actions relevant to the operational activity and to increase the ARPD;
Coaching giving feedback and setting goals and objectives for the Station teams during the station visits;
After each Station visit make a report by email (standard email) and send it to the Country Revenue Manager Area Manager & Office Manager;
Carry out the monitoring of the sales coaching carried out by the Office Managers;
Carry out the biweekly and monthly analysis of each Rental Agent;
Provide sales animation through various activities (example : Internal competition etc.);
Revenue & Performance Coaches will provide local training with the objective to increase and develop the counter sales;
Motivation and security in the sales process in order to respond positively to customer objections;
To do constant coaching and station monitoring;
Coordinate and send all training documentation to the Training manager via email / Drive.
Effective time management with the aim of ensuring that the tasks under your responsibility are completed.
Availability to travel inside the country 90% of working time.
Perform the tasks with a high level of quality with attention to detail and precision.
Skills and experience
Candidate should be able to travel inside the country 90% of working time;
At least 2 years experience
Excel skills;
Medium English level;
Solid knowledge of car rental business preferred;
Leadership ability (preferably with experience);
Flexibility and adaptation to business needs.
Europcar Mobility Group
Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services be it for a few hours a few days a week a month or more on-demand or on subscription relying on a fleet of more than 250.000 vehicles equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs use cases and expectations : Europcar - a integral leader of car rental and light commercial vehicle rental with a premium positioning Goldcar - a frontrunner at providing low-cost car rental services in Europe and Fox-Rent-A-Car one of the main players in the car rental market in the US with a value for money positioning.
Customer satisfaction is at the heart of the Group's ambition and that of our more than 8000 employees everywhere we deliver our mobility solutions thanks to a strong network in over 130 countries.
More info at : Key Skills
Arabic Speaking,Access Control System,B2C,Account Management,Legal Operations,Broadcast
Employment Type: Full-Time
Experience: years
Vacancy: 1
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