PWe are looking for a Technical Account Manager (SaaS) to join a rapidly growing technology company specializing in AI-based SaaS solutions for operational planning and optimization. /ppbr/ppThe successful candidate will join the sales team, playing a key role will manage and drive direct sales engagements into mid to large-size retail accounts and strategic partners in the territories you will cover, supported by the launch of a prospecting and product team. /ppbr/pp Responsabilities /ppbr/pulli You will serve as the main technical point of contact during the adoption phase for a defined portfolio of customers within a specific region or industry vertical. /li /ulpbr/pulliSupport customers with product configuration, customization, and best-practice implementation. You will also guide and assist with integrations, including APIs, third-party systems, and data flows. /li /ulpbr/pulliTranslate business requirements into scalable technical solutions. /li /ulpbr/pulliCollaborate with the CSMs to execute the customer success plan and drive measurable outcomes. /li /ulpbr/pulliProvide proactive technical recommendations to improve adoption and value realization. You will also troubleshoot complex technical issues and identify optimization opportunities. /li /ulpbr/pp Requirements /ppbr/pp• 2 years of experiencie in a Technical Account Management, Solutions Engineeering, Implementation, or similar customer-facing technical role, prefereably within a SaaS environment. /pp• A strong understanding of SaaS platforms, REST APIs, integrations, data mapping, and foundational knowledge of databases and system architecture. /pp• Experience managing complex product configurations and supporting system integrations. Furthermore, you have experience creating, maintaining, or contributing to technical documentation to support customer adoption. /pp• Fluency in English and Spanish is a must. Do you also speak bPortuguese /b or bArabic /b? That’s a huge plus for us! /ppbr/ppbr/pp bWhat we offer /b /ppbr/pulliWork in a startup culture /liliFlexible working hours /liliIntensive summer schedule in July and August, plus reduced hours on Fridays all year round /liliPermanent contract with the cliente /liliPrivate health and dental insurance /liliTraining in different languages /liliFlexible benefits card /liliRemote work /li /ulpbr/pp Are you interested or do you know someone who fits the bill? /ppbr/ppDon't hesitate to apply or share this opportunity. /ppbr/ppWe want to meet you! /p