P At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. We want to welcome new talents like you, who bring fresh ideas, different points of view, who accept challenges and continuous learning, to grow and impact society… All this, in a fun way! p It doesn#39;t matter when or where you work. It#39;s about doing work that matters to move society forward. For this reason, we will do everything possible to ensure that you have every opportunity to develop by offering you a support network, excellent technology, a new work environment and the freedom to work independently. We support you to constantly grow both personally and professionally, so that you can leave a notable mark on society. p T-Systems is a team of around 28,000 people employed around the world, making us one of the world#39;s leading providers of integrated end-to-end solutions. We develop hybrid cloud and artificial intelligence solutions and drive the digital transformation of companies, industry, the public sector and, ultimately, society as a whole. b Job Description /bpb About the Role: br/bbrWe are looking for a motivated DevOps Engineer to join our team and support the operation and further development of our T-GAIA Chatbot Framework and the Chatbots. This role combines administrative and technical responsibilities, focusing on ensuring smooth operations, monitoring system performance and implementing improvements to optimize application reliability and accuracy. b Your Responsibilities: br/bbr• Set up, debug, and deploy T-GAIA Chatbots as a cloud service and other GenAI products and enablers. • Maintain and monitor the Chatbots and the underlying framework and pipelines. • Monitor and ensure the SLA-Levels of the Chatbots, esp. Capacity and Performance • Monitor and ensure the SLA-Levles of the underlying T-GAIA Plattform. • Keep all Documentation on current status • Ensure Operation by supporting Incident-, Problem- and Changemanagement processes • Continuously improve Monitoring and Alarming Capabilities of the T-GAIA Framework and the hosted Chatbots • Support the solving of Service Desk Tickets from our internal customers • Deploy and manage use cases through GitLab pipelines. • Perform administrative activities such as user management and technical activities such as network configuration, IaC deployment and service monitoring. Set up, maintain, and administer Jira Service Desk and internal Wiki/Documentation systems ulli Manage internal customer tickets (own organization + CCOE) /lili Handle internal customer communication: updates, roadmap communication, etc. /lili Assist with MS Azure Cloud tooling and pipelines (Deploying, Monitoring, Logging, Security, IAM) /lili Develop baseline operational standards for hosting/support (e.g., SLAs, alerts, support coverage) /lili Perform quality assurance checks for billing accuracy, security posture, and compliance /lili Collect internal requirements for Platform- and Chatbot Operations, coordinate discussions with CCOE /li /ulb Qualifications /bpb Skills Qualifications: Must have skills: /b /pulli Terraform/ Infrastructure as Code, Gitlab, CICD (e.g., GitLab CI, Cloud Build), Kubernetes, GIT /lili Hands-on experience with Google Cloud Platform (GCP) and / or MS Azure, especially IAM, Monitoring, Billing, and Landing Zones /lili Scripting capabilities (Bash, Python, or similar) /lili Jira (Service Desk/Projects/Workflows) and Confluence/Wiki /lili Experience with API Integration and use of API-Gateways /li /ulp b Futher skills appreciated: /bulli Google GCP Devops Engineer Level, either with Certification or proven experience. Alternatively similar Qualifications for MS Azure /lili Experience working with or within a Cloud Center of Excellence (CCOE) /lili Experience in project management, User Management, Reporting, Monitoring, Public Cloud Billing, Automation of Public Cloud Processes and Ticket Handling within an IT-like Organization. /lili Experience with Containers and Kubernetes o Expected to use AI functions when appropriate. /li /ulb Additional Information /bpb What do we offer you? /b /pulli International, positive, dynamic and motivated work environment. /lili Hybrid work model (teleworking/on-site). /lili Flexible schedule. /lili Continuous training: Preparation for certifications, access to Coursera, weekly English and German classes... /lili Flexible compensation plan: health insurance, meal vouchers, childcare, transport assistance... /lili Life and accident insurance. /lili More than 26 working days of vacation per year. /lili Social fund. /lili Free service for specialists (doctors, physiotherapists, nutritionists, psychologists, lawyers...) /lili100% of salary in case of sick leave. /li /ulp And many more advantages of being part of T-Systems! p If you are looking for a new challenge, do not hesitate to send us your CV. Join our team! p T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer. /p /p /p /p /p /p /p /p