HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, and the people who bring together local and global brands in accommodation, transport, activities, and payments through our network of 300,000 hotels worldwide and 60,000 high-value clients such as tour operators, travel agents, and loyalty schemes across 140 source markets.
We are tech-driven, with a customer-first philosophy, and our commercial teams possess unmatched knowledge and relationships on the ground. We believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.
Role Overview
The Account Manager Hotel Chains reports to the Area Manager Hotel Chains and is responsible for developing and establishing strong relationships with hotel chains. The role involves ensuring partners understand HBX’s value proposition and the tools available to maximize their revenue growth. Building rapport and trust through a consultative approach is crucial for portfolio management.
Key Responsibilities
1. Portfolio Optimization: Manage and enhance hotel portfolios through Central Framework agreements, negotiate commercial conditions, and tailor product offerings to integrate the ecosystem.
2. Performance Management: Ensure partners meet or exceed performance and financial targets, focusing on driving profitability and differentiation as competitive advantages, fostering long-term relationships.
3. Market Expertise and Relationship Building: Demonstrate deep understanding of the hotel landscape, build strong partnerships, and tailor solutions to hotel needs.
4. Commercial Acumen and Negotiation: Master negotiation processes, structure optimal commercial agreements, and utilize HBX tools to drive growth and profitability.
5. Business Development and Planning: Use data and insights for decision-making, optimize performance, and identify improvement areas.
6. Product and Revenue Management: Have a deep understanding of Hotelbeds' product portfolio and revenue management principles to optimize pricing and inventory strategies.
Requirements
* Previous experience in commercial roles with direct client contact.
* Excellent spoken and written English.
* Bachelor's or master’s degree in business administration, Tourism Management, or similar.
* Proficiency in English; additional languages are advantageous.
You will have the opportunity to work for a company undergoing significant change to become the world’s leading travel services provider.
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