PbMission /b /ppAs a FENDI Ambassador the Client Advisor is expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity. /ppbr/ppbMain Responsibilities /b /ppbr/ppbSales Performance /b /pulliLead individual sales and achieve performance target and KPI /liliEngage in upselling, cross selling and multiple selling for all product categories /li /ulpbr/ppbClient Management /b /pulliStrengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools /liliManage customer service quality, to meet customer expectations by offering professional and individual human touch with the client /li /ulpbr/ppbStore Operations /b /pulliBe able to correctly operate the retail management system for stock transfers, payments, stock inquires and customer database input /li /ulpbr/ppbStore Management /b /pulliSupport in maintain the inventory accuracy by properly receive display and store merchandise according to company guidelines /li /ulpbr/ppbProfile /b /pulli5-7 years’ experience in Fashion/Luxury Sale /liliBachelor’s Degree or equivalent is preferred /liliManages own image standards on a high level /liliStrong selling and communication skills are necessary /liliExcellent relationships skills /liliOrganization, professionalism, self-confidence /liliStrong customer service skills /liliComputer skills and Retail management system knowledge /liliGoal oriented approach, multitasking /liliStrong knowledge and/or interest for Fashion/Luxury Industry /liliFluent English and Spanish /li /ul