2 weeks ago Be among the first 25 applicantsOverview Abercrombie & Fitch Co. is a global, digitally led omnichannel retailer of apparel and accessories for kids through millennials, with brands including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks. The company operates over 750 stores and e-commerce sites abercrombie.Com, abercrombiekids.Com, and hollisterco.Com.Abercrombie & Fitch Co. leads with purpose and puts its people first.Job Description Role The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. They are part of the store leadership team, driving performance on the floor through customer experience and the team meeting daily objectives.What You’ll Do Product knowledge and brand awarenessBusiness understandingProactive thinkingAttention to detailUse of register/point of sale systemsAsset protectionVisual displays and floor presentationSystem skillsWork schedule requirements: availability weekly, minimum 20-25 hours, with weekend and selected holiday availability; hours may increase during peak periodsQualifications Education: High School Diploma or GED preferredRetail experience: at least 1 year recommendedCEFR B2 fluency in English & Spanish requiredNo prior supervisory experience requiredCustomer focus, communication, and interpersonal skillsKnowledge of fashion trends; adaptability and flexibilityMultitasking and professional ethicsWhat It Takes Education: High School Diploma/G.E.D. equivalent preferredRetail experience: at least 1 year preferredCEFR B2 fluency in English & Spanish requiredCustomer focus, communication, interpersonal skillsFashion trend knowledge; outgoing and assertiveAdaptability, flexibility, stress toleranceMulti-tasking and applied learning; strong work ethicOmni-channel services familiarityBenefits Incentive and benefits programs aligned with company cultureQuarterly incentive programEmployee discountsFlexible scheduleProfessional growth opportunitiesOpportunity to become a brand affiliateTraining and developmentTeam that celebrates individualityWhat You’ll Get Competitive benefit programs designed to fit your lifestyleAdditional incentives to move the general business forwardQuarterly sales incentive bonusMerchandise discountFlexible scheduleCareer advancement opportunitiesBrand affiliate opportunitiesTraining and developmentA global team that celebrates youNote: Any job offers may be subject to visa requirements. Abercrombie & Fitch Co. is an Equal Opportunity employer.#J-18808-Ljbffr