Business Analyst – Santander Digital Services
Join Business Analyst - Santander Digital Services role at Santander Digital Services. Santander is evolving from a global, high‑impact brand into a technology‑driven organization, and our people are at the heart of this journey. Together, we are driving a customer‑centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. Our mission is to help more people and businesses prosper. Santander Digital Services is the team of technology and operations at Santander, with over 10,000 people in 8 countries, developing and implementing financial solutions across a broad spectrum of technologies including blockchain, big data, and Angular on all kinds of on‑premise and cloud‑based platforms.
Location options: Boadilla del Monte, Portugal, Cantabria or Málaga.
Responsibilities
* Analyse, refine, and define business requirements to deliver advanced security features.
* Collaborate with stakeholders to ensure solutions meet business objectives and technical requirements.
* Develop comprehensive, scalable, reliable, and secure requirements and documentation for implementation teams.
* Guide and support the solution development lifecycle, ensuring alignment with industry standards and regulatory requirements.
Professional Experience
* 3‑5 years proven experience as a Business Analyst, ideally within security or financial services.
Languages
* High level of English, spoken and written.
Hard Skills
* Excellent analytical skills with the ability to translate complex business needs into clear, actionable requirements.
* Excellent stakeholder management and communication skills, with a track record of successful cross‑functional collaboration.
* Deep understanding of industry best practices, standards, and regulatory requirements related to security or financial services.
* Experience working in Agile environments and familiarity with Scrum or Kanban methodologies.
Soft Skills
* Deep understanding of global financial regulations, with practical experience integrating compliance requirements into technical solutions.
* Attention to detail, demonstrated via a behaviour‑test driven approach to describing requirements.
* Exceptional interpersonal skills with the ability to communicate at both ends of the technology spectrum, from business stakeholders to specialist technicians.
Benefits
* Global opportunities and broad career paths.
* Hybrid working model with flexible hours.
* Access to hundreds of courses on our platforms, including Santander Open Academy.
* Competitive salary with performance‑based bonuses.
* Preferential banking terms, special interest rates on loans, life insurance, and more.
* Health and wellbeing program through BeHealthy.
* Childcare support and family‑friendly programmes.
* Legal, emotional, and administrative advisory services via Santander Contigo.
* Gym/WellHub membership, medical centres, meal subsidy, parking, shuttle service from Madrid, and exclusive discounts.
Local Compliance
Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.
Apply Now
If this sounds like a role you are interested in, please apply.
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