Mercier Consultancy is on the lookout for a dynamic Dutch Inbound Sales Specialist to join our team in Sofia, Bulgaria, operating under a hybrid working model. In this exciting role, you will be responsible for handling incoming sales inquiries from Dutch-speaking clients, providing them with exceptional service while effectively promoting our products and services.Your primary goal will be to convert leads into sales by understanding client needs, addressing their questions, and guiding them through the purchasing process. Your proficiency in Dutch will enable you to connect authentically with clients and provide personalized support, contributing directly to our company’s success.ResponsibilitiesManage incoming sales inquiries from Dutch-speaking clients via phone, email, and chatIdentify customer needs and recommend suitable products or servicesConvert leads into sales through effective communication and negotiation techniquesDocument interactions and maintain accurate records in our CRM systemCollaborate with marketing and product teams to stay updated on offerings and promotionsFollow up with leads to ensure customer satisfaction and encourage repeat businessAnalyze sales data and provide feedback to improve sales strategiesRequirementsFluency in Dutch and English, both written and spokenProven experience in inbound sales or customer service is preferredExcellent communication and interpersonal skillsStrong persuasive skills with a customer-centric approachAbility to navigate a CRM system and use sales software proficientlySelf-motivated and able to work independently and in a teamSolid organizational skills and attention to detailBenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid Relocation Package (Flight,