We’re hiring a Mixed-Methods Researcher (German – Mandatory) – Banking Sector (Quant-Driven | 100% Remote)
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At General Software, we are seeking a Mixed-Methods User Researcher with a strong quantitative orientation to join an exciting, long-term project with a leading company in the banking sector.
Your mission
You will design, execute, and analyze end-to-end user research studies, combining qualitative and quantitative approaches—with a strong focus on surveys, metrics, and data-driven insights—to enhance and optimize the digital user experience.
Responsibilities
- Plan and conduct mixed-methods research (surveys, usability testing, interviews, analytics-based studies).
- Create and manage quantitative research instruments (questionnaires, sampling plans, metrics frameworks).
- Analyze datasets and translate findings into actionable business and UX recommendations.
- Complement quantitative insights with qualitative evidence.
- Collaborate with UX, Product, Business, and Data teams.
Requirements
- Proven experience in quantitative research: survey design, stats, behavioral metrics, dashboards, etc.
- Experience integrating qualitative insights into mixed methods.
- Strong command of Excel and familiarity with analysis tools (SPSS, R, Python, etc. is a plus).
- Fluency in German (C1–C2) is mandatory.
- Fluent in English.
- Spanish is a plus.
We offer
- The opportunity to work on innovative, high-impact digital projects in the banking sector.
- An international, collaborative work environment.
- 100% Remote position. xsgfvud
- Stable contract and a competitive compensation package.
If you’re passionate about understanding users and transforming data into meaningful decisions, we’d love to hear from you!