InvGate Job Opportunity: Bilingual Presales Analyst in Spain
InvGate is a rapidly expanding SaaS company specializing in IT management and service automation products, serving clients across over 60 countries in sectors such as banking, e-commerce, education, and technology.
We are looking for a skilled Bilingual Presales Analyst to join our team in Spain. This hybrid role combines technical support with presales activities to deliver an exceptional client experience.
Responsibilities
* Technical Support:
* Provide high-quality technical and functional support to clients worldwide via email, tickets, and remote sessions.
* Analyze and optimize client configurations, recommending improvements to enhance platform efficiency.
* Internal Collaboration:
* Collaborate with development and customer success teams to troubleshoot and resolve complex technical issues.
* Assist the sales team during RFI and RFP processes by providing technical insights.
* Demos and Presentations:
* Conduct tailored product demonstrations addressing clients’ specific needs.
* Respond to technical questions from internal and external stakeholders.
Qualifications
* Fluency in English and Spanish (spoken and written).
* Experience in technical support, presales, or software implementation.
* Strong communication and problem-solving skills.
* Familiarity with Windows and Linux environments, networking, and connectivity.
* Residing in Madrid is a plus.
Our benefits include opportunities for career development, English lessons, and comprehensive technical training.
Interested in learning more? Visit our website:
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