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Job Description:
Role Summary: Providing technical support to Field Engineers for all on-the-day activities, Ericsson Nodes 2G/3G/4G/5G integrations of new BB and various upgrades of existing sites. Ensuring the quality of completing the activities is meeting expected standards calls/post-performance checks.
Key Responsibilities:
* Performing remote configuration expansions as well as new site integrations of 2G, 3G, 4G & 5G for Ericsson sites
* Generating and validating scripts for integration
* Experience with Ericsson BB6630 / BB6648 / RP6631 / RP6651 integration & troubleshooting
* Configuration of RUs/RRUs/air radios
* Experience with DUW / DUG / DUS / DUL
* Handling swap activities, carrier addition, sector addition, technology addition, and site modernization
* Configuration of mixed mode radios, GPS, ENDC
* Communication and synchronization between back-office and field force, assisting in troubleshooting installation/integration problems
* Configuration of external alarms, RET, neighbor cells
* Coordinating with field engineers for integration & troubleshooting
* Supporting field engineers for external alarms, acceptance tests, RET troubleshooting, call tests
* Cell & parameter configurations in BSC/RNC
* Software and license upgrades through ENM
* Performing configuration, performance, and fault management
* Coordinating with multiple stakeholders to resolve TXN and RF issues
* Collaborating with planning & design teams to resolve design-related issues
Tools & Systems Knowledge: Ericsson ENM, Winfiol/Secure CRT, WinSCP, Putty
Qualifications:
* Minimum 5+ years of relevant experience in telecommunications engineering with managerial/supervisory knowledge
* Graduation in Telecommunications/Electronics
* Proficient in MS Office Suite
* Proficient in English (reading, writing, speaking); French is a plus
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