Publicada el 16 junio
Misión del puesto
Ensure full compliance with quality and food safety standards across European Schreiber plants and suppliers through the execution and follow-up of audit programs. Ensure customer satisfaction through correct management of complaints, fulfillment of customer requirements, and development of new needs. Participate in multidisciplinary working groups for the standardization of global Food Safety and Quality processes in Europe.
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Responsibilities
- Conduct Schreiber internal and supplier audits.
- Monitor and follow up audit findings, including deviations and agreed corrective action plans.
- Complaint management: communicate incidents received to the plants, follow-up; communicate with consumers to understand details; follow up on sample recovery.
- Review and verify data for sending daily, weekly, and monthly reports.
- Analyze monthly and weekly trends to follow up the quality objective.
- Communicate with consumers to understand complaints and share the analysis of the issue.
- Monthly review, tracking, and categorization of complaints from all plants in Europe.
- Develop, create, and improve reports and dashboards according to needs.
- Participate in Food safety and quality programs: follow-up of objectives, complaints, awareness campaigns, and monthly meetings.
Qualifications
- Bachelor’s degree in food science, dairy science, or a related scientific field.
- At least 3-5 years of experience in the food industry.
- Foundational knowledge of food safety and quality systems, laboratory practices, and quality improvement concepts.
- Advanced level in English and Spanish required.
- Good communication skills.
- Advanced IS skills required.
- Availability to travel up to 50% on an annual basis. xpzdshu
Equal Employment Opportunity
Schreiber Foods is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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