We are hiring at Boho Club: Night Manager
*Accommodation available*
Key requirements:
* Education: Finance / Customer Service / Front Office / Hospitality
* Professional category: Night Manager
* Experience: Not necessary, but at least 1 year preferred
* Proficiency in Opera Cloud
* Languages:
o English: Professional level
o Spanish: Professional level
o Additional languages (French, German, Russian, Arabic) are a plus
Job description:
* Welcome and greet guests with friendly, efficient, and courteous service
* Perform check-in, check-out, and payment transactions
* Answer phone calls, screen, and forward incoming calls
* Receive, sort, and distribute mail/daily deliveries
* Manage complaints, arrivals, departures, and guest services
* Provide information about facilities, events, and services
* Maintain high standards of personal hygiene and appearance
* Ensure reception area is neat and well-stocked with necessary supplies
* Direct visitors appropriately
* Provide accurate information in person, by phone, and email
* Follow security procedures to maintain office security and control access
* Order supplies and maintain inventory
* Update calendars and schedule meetings
* Arrange travel and accommodations, and prepare vouchers
* Keep records of expenses and costs
* Perform administrative duties such as filing, photocopying, and transcribing
Main qualifications and skills:
* Enthusiastic with a friendly personality
* Experience as a Front Office Receptionist or similar role, ideally in a 5-star resort or hotel
* Proficiency in Microsoft Office
* Excellent customer service, communication, and professional appearance
* Resourceful and proactive problem-solving skills
* Strong organizational and multitasking abilities
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