Who we are
IAG France is a consulting firm operating at the intersection of AI, data platforms, industrial systems, and complex architectures .
We support large enterprises and mid-sized companies on high-impact transformation programs : AI-driven products, intelligent automation, data platforms, and next-generation systems.
Our approach is simple:
* Understand complex environments
* Deliver, not just advise
* Bring pragmatic innovation, not buzzwords
The Mission
As part of a strategic program, we are looking for a Conversational AI Delivery Manager to lead the end-to-end delivery of AI-powered conversational solutions .
You will work on advanced use cases involving:
LLMs, Agentic AI, chatbots, voicebots, and conversational interfaces at scale.
Your Responsibilities
* Lead end-to-end delivery of Conversational AI projects
* Define and drive project roadmap, priorities, and execution strategy
* Coordinate cross-functional teams: AI Engineers, Designers, Product, Business stakeholders
* Act as the main client-facing contact on delivery topics
* Ensure alignment with technical constraints, quality standards, and SLAs
* Monitor KPIs, performance, and delivery health
* Identify risks and drive mitigation strategies
* Lead client rituals: weekly reviews, demos, retrospectives
* Translate business needs into clear, actionable plans
* Drive continuous improvement and scalability of AI systems
* Support backlog prioritization and Agile execution
* Ensure strong visibility through reporting and dashboards
Profile
Must have:
* Proven experience delivering LLM / Agentic AI / Conversational AI projects
* Strong understanding of chatbots, voicebots, NLU, STT/TTS ecosystems
* Experience in client-facing delivery roles
* Strong command of Agile / Scrum methodologies
* Excellent communication and leadership skills
* Ability to manage complex, high-stakes environments
* Data-driven mindset
* Fluent English
Nice to have:
* Additional EU language (French, German…)
* Experience with tools like Jira, Smartsheet
* Strong interest in AI innovation and emerging technologies
Why join us?
* Work on cutting-edge AI systems (LLM, Agentic AI)
* Be part of real-world delivery, not just strategy
* High exposure to complex, large-scale environments
* Join a team with a strong innovation & builder mindset