Location : Spain, Italy, Greece, Poland, Portugal, Bulgaria (home-based)
We are seeking a Project Manager to manage the delivery of eCOA projects to internal and external clients.
Job Overview
Validates the project scope, plans, and schedules for moderately complex projects; adheres to metrics for project success and begins to suggest appropriate metrics; provides input to and applies standards (e.g., delivery process, roles and responsibilities, operational norms, compliance).
Responsibilities
* Manage day-to-day implementation of eCOA projects
* Manage internal staff to support customer projects and internal service projects
* Define and monitor project scope, budget, timelines, resources, quality, and deliverables throughout the full project lifecycle
* Ensure the project team adheres to high-quality service and all applicable policies and standards
* Regularly review project contract terms, conditions, and plans to ensure assumptions remain valid
* Collaborate closely with internal or external project stakeholders to achieve study goals
* Establish strong customer relationships, seek opportunities to increase satisfaction, and deepen relationships
* Communicate effectively with customers to identify needs and propose solutions
* Keep customers informed on internal service efforts and serve as liaison between staff and customers
* Provide technical direction for development, design, and systems integration for customer engagements
* Manage the development, review, and approval of project-related documentation throughout the project lifecycle
* Provide regular updates and reports to sponsors and upper management
* Conduct status meetings reviewing schedule, risks, issues, and action items
* Implement and monitor risk management plans at the project level
* Implement corrective actions as needed and identify opportunities for process improvements
* Manage vendor relationships and tasks
* Manage Lessons Learned process throughout the project
* Communicate customer requirements to product management, advocate for customers, and update on enhancement requests
* Manage project team members across multiple locations and time zones
* International travel may be required
Education, Skills, and Experience
* Bachelor's degree or equivalent
* Understanding of Project Management principles; PMP/PRINCE II certification is a plus
* Experience in project management, ideally within clinical research
* Knowledge of clinical research environment and GCP principles
* Strong leadership, diplomatic, and motivational skills
* Excellent communication skills in English (verbal and written)
* Ability to work creatively and analytically in problem-solving environments
* Excellent planning, organizing, and monitoring skills
* Self-motivated, decisive, adaptable to change and demands
* Effective communication across all organizational levels and comfortable with public speaking and presentations
* Technical background or hands-on experience in software development and clinical technologies (EDC, eCOA, IWRS, etc.)
* Proficient in Microsoft Office tools
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence. We create connections to accelerate the development and commercialization of medical treatments to improve patient outcomes worldwide.
At IQVIA, we value diversity, inclusion, and belonging, empowering our mission to innovate for a healthier world. We foster a culture that values all perspectives and provides opportunities for talented employees to contribute to smarter healthcare globally.
Required Experience: Senior IC
Key Skills
Business Development, Project Management Methodology, PMBOK, Waterfall, Construction Management, Project Management Software, Microsoft Project, Budgeting, Contracts
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