This is a Home Office role based in Spain that will require significant travelling (75% at least including 10 days per month in Morocco)
We are looking for a dedicated and personable Account Manager to maintain client accounts and serve as our main point of contact for our clients in Morocco.
Responsibilities:
* Building and maintaining relationships to Strategic Key Accounts, Strategic Partners and/or Customers in Automotive in EMEA
* Manage customer performance through the establishment, communication and clarification of expectations
* Understand customer/prospect needs and provide feedback to organization on product performance, program effectiveness and competitive activity
* Find new opportunities and strongly drive through the sales process with a valuable outcome for the customer and Celanese
* Coordinate multi-disciplinary teams, consisting of Application Development, Technical Service, Supply Chain, Marketing, and Technology & Innovation to service our customers
* Develop and implement account plans, present, and successfully negotiate commercial offers
* Progress business opportunities and achieve / exceed revenue budget and growth targets
* Find new opportunities and prospects and drive through the sales process with a valuable outcome for the customer
* Resolve customer issues, conflicts and define unmet needs
* Provide information on the profitability and financial situation of key customers for credit risk assessment
* Provide input to the monthly forecasting process and annual sales operating plan for own customer portfolio
* Effectively utilize business and sales tools (i.e. Forecasting tool, Salesforce.com, MS Office)
Qualifications:
* BSc/MSc degree in Technical / Scientific / Commercial education.
* Native Arab speaker, fluent in Spanish, English and French.
* Minimum 5 years of functional sales / business development / application engineering experience.
* Experience in engineering plastics/polymers/TPE/TPV.
* Experience in building and maintaining strong relationships with customers and key industry/market influencers.
* Results oriented and strongly customer-focused.
* Experience in driving development projects and accomplishing and exceeding defined objectives/goals.
* Understand customer needs to develop solutions to grow business.
* Solid commercial negotiation skills.
* Coordinating work of global and regional teams; at ease with virtual working.
* Proven track record in getting excellent results by exercising sales excellence & best practices
* Self-starter, independent achiever and highly motivated.
* Ability to interact at multiple levels in customer organizations, including senior management
* Willingness to travel and prospect.