Job Description
Join our Risk & Resilience team and play a key role in strengthening our local risk culture. In this role, you will oversee operational risk incidents, drive effective root‑cause analysis, ensure strong control testing, and maintain high‑quality risk data.
Responsibilities For Operational Risk activities
* Report and provide oversight on Operational Risk Incidents in line with the Operational Risk- and Risk Management Framework.
* Conduct root cause analysis on Operational Risk Incidents.
* Track the execution of operational risk mitigation action plans to be delivered respecting the timelines.
* Support with reviewing and updating operational risk standards, policies and procedures, adapting them to our location.
* Provide robust second-line oversight of the Risk and Controls Self-Assessment (RCSA) and control testing program.
* Liaise with Compliance team to monitor and analyze the external environment and evolving regulatory landscape (Digital Operational Resilience Act, European Banking Authority, Local Regulation).
* Ensure the robust maintenance of the Operational Risk Management System (GRC), with accuracy and completeness of risk data capture.
* Create and publish the Operational Risk pack on a monthly basis.
For Operational Resilience and Business Continuity
* Deliver effective coordination of all resilience-related activities across the location including comprehensive self-assessments and attestations, Critical and Important Functions (CIF) identification, robust business impact threshold setting, in line with the Operational Resilience Framework.
* Lead coordination and provide robust second-line oversight for Business Continuity (BC) planning and testing across all designated FCE geographic locations.
* Track and update following internal risk management forums and formal committees on a monthly basis.
For Governance and Reporting
Lead the development, implementation, and continuous reporting of Key Risk Indicator (KRIs) to provide early warning of escalating operational and resilience risks. Oversee the KRI reports and dashboards, ensuring their effective utilization to enable timely intervention across the location.
Qualifications
You will have a real passion for problem‑solving and the curiosity to understand business challenges and deliver innovative solutions. You will also have strong interpersonal skills:
* Possess a strong analytical mindset with an ability to suggest solutions to technical problems.
* The ability to manage multiple tasks and to prioritize.
* Rigor with high attention to details.
* Ability to collaborate effectively with different teams (IT and operational teams).
* Demonstrable experience in a second-line operational risk, operational resilience, business continuity, or related role within the financial services sector is a plus.
* Knowledge of European resilience regulations and standards, including DORA, EBA guidelines, and NIST frameworks is positively assessed.
* Demonstrated experience with risk management frameworks and methodologies, including three lines of defence, risk maps, and thematic reviews.
* High English level required.
The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.
This position is based in Madrid, and it is expected the successful candidate will be able to attend the office for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.
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