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Account manager

Barcelona
Indefinido
Zenith USA
Director de cuentas
Publicada el 6 mayo
Descripción

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Descripción del trabajo

Leader in the development and publishing of games, Gameloft has established itself as one of the top innovators in its field since 2000. Gameloft creates games for all digital platforms, two of which are featured in the “Top 10 iOS Games by All-Time Worldwide Downloads” from App Annie. Gameloft operates its own established franchises such as Asphalt, Dragon Mania Legends, Modern Combat and Dungeon Hunter and also partners with major rights holders including Disney, LEGO, Universal, Illumination Entertainment, Hasbro, Fox Digital Entertainment, Mattel, Lamborghini and Ferrari. Gameloft distributes its games in over 100 countries and employs 3,600 people worldwide. Every month, 70 million unique users can be reached by advertisers in Gameloft games with Gameloft for brands, a leading B2B offering dedicated to brands and agencies. Gameloft is a Vivendi company.

All trademarks referenced above are owned by their respective trademark owners.

Job Description

The Global Social & Community team at Gameloft has an exciting opportunity for a Global Community Manager to join their team of community experts.

As a Global Community Manager, reporting to the Global Social Brand Lead, you will oversee content and engagement strategies across all official Gameloft channels. Your role involves fostering community growth by developing engaging content plans, actively engaging with followers, creating community events and streams, and bringing our global brand to life. You will collaborate with teams across studios, leveraging your gaming passion and digital content knowledge to enhance growth, visibility, and engagement worldwide.

Passion is key! We expect you to be an experienced content creator with a deep understanding of gaming communities.

Channel strategy & community management – 50%

* Participate in shaping social media and community strategies, including tone of voice and engagement approaches.
* Build and implement an editorial calendar, coordinating with stakeholders for high-quality content.
* Ensure community members have access to key updates and create connections between global networks and studio communities.
* Manage content creation processes to maintain a steady flow of evergreen content and optimize ROI.
* Track and analyze community and content KPIs, ensuring continuous improvement.

Campaign & community activation development – 20%

* Design and execute community-focused activations and campaigns.
* Monitor campaign performance and apply learnings to future initiatives.
* Collaborate with various teams to amplify community activations.
* Develop conversational strategies to strengthen bonds with key player groups.
* Set and monitor community performance targets, ensuring safety and satisfaction frameworks are in place.
* Analyze community conversations to gather insights and develop UGC strategies.

Planning, Project Management, social media toolstack – 10%

* Utilize tools to analyze content impact and propose improvements.
* Conduct benchmarks and trend observations, contributing to team ideation.

Profile & Skills

* 2 to 4 years of experience in a similar role, with proven social network management skills.
* Passion for gaming and gaming experiences.
* Experience in social media content creation and editing tools like CapCut, Canva, etc.
* Analytical mindset and KPI-driven approach.
* Understanding of community KPIs and social media usage by gamers.
* Experience with community and social media tools (e.g., Brandwatch, Talkwalker, Canva, Photoshop).
* Relationship-building skills and ability to work in a fast-paced, international environment.
* Positive energy, team spirit, and a fun attitude.

What We Offer

* Opportunity to work in a global team within an innovative division.
* Impactful content creation for a worldwide audience.
* Creative environment with growth opportunities.
* Permanent, full-time contract with excellent benefits.
* 25 vacation days, birthday off, private medical insurance, flexible compensation, language courses, flexible schedule, hybrid work model, competitive salary, career growth, and quality offices in Barcelona.
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