Welcome to Rhenus!
The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.
- Receive shipping instructions from the customer, the agent at origin or the customer's supplier.
- Check the incoterm.
- Check the quote made by the sales team.
- Decide the shipping company with which the shipment will be made based on the rate, the quota of weekly / monthly shipments, the date of shipment, etc.
- Make the booking with the shipping company.
- Contact the customer to inform him of the final shipping conditions.
- Receive the BL by the agent or Rhenus office in origin (House and Master) and review it.
- Check shipping invoice.
- Open file in the system and print all the documentation of the shipment.
- Receive confirmation of arrival of the ship and the transfer of the container by the shipping company.
- Send all the necessary documentation to the Customs department to proceed with the clearance.
- Coordinate with the customer specific time of delivery of goods.
- Coordinate the unloading of the goods with the carrier if necessary.
- Check costs to be invoiced in the system and enter additional costs (occupancy expenses, delay expenses, customs inspection expenses, etc.).
- CFGS in International Trade, Transport and Logistics or related.
- Minimum experience of 3 years in freight forwarding.
- Ability to balance operational priorities with business imperatives.
- Knowledge and courses related to ADR, IATA, IMDG.
- Outgoing personality and the ability to communicate effectively in a diverse multicultural environment.
- Ability to communicate well in written and spoken English.
- Ability to work under pressure.
- Ability to listen carefully to the customer and understand customer requirements.
Ability to respond to the customer with a winning service offering.
What You can expect
- Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
- Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
- Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
- Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
- Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
- Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.