Willing to work on 11 shifts (Rotation) (Shifts will have extra payment)
Here is the summary for RAN
RAN / Quality Expert (3 FTE)
Experience and Expertise (more than 10 years)
* More than 10 years as NOC Technician with knowledge in 2G, 3G, 4G and 5G RAN. - Experience in radio equipment in Nokia and Ericsson in the above mentioned technologies. - Extensive experience in N1 Technical Support Service, with extensive experience of RAN network management. - Solid knowledge in the support processes for Telefónica in the RAN Mobile Access area. - With knowledge of RAN in the protocols, equipment, functionalities, etc. that conform them. - With capacity of analysis, throubleshooting and solution proposal.
Functions -
Management of N1 incidents, diagnostics, customer complaints and execution of BTPs. - Proposal of corrective actions for recurring problems. - NOC team management and quality analysis capacity.
Tools -
Systems for activity and job reception, incident management and BTPs : iGRI - Network Elements Management Systems : own of the RAN manufacturers involved. - Network and Fault Management Systems : OMEGA, INFOVISTA, GRAFANA. - Case escalation : iGRI, CEX. - MS Office : Excel, PowerPoint and Word
Language -
Spanish mandatory - English will be an asset.
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