Capitole is one of the best IT consulting companies and the place you want to be. Why?
People in the center. We believe in a different model, more human, with the employee in the center of our company
Interesting projects. Cutting-edge technologies. Agile methologies
Happiness and low turnover rate
€1200 per year training budget
Versátil working hours
More than 900 skilled professionals, from more than 27 nationalities
Tailored career path
Monthly follow-ups. 360º continuous evaluation
Private health insurance
Flexible retribution program
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Processing of the work permit for you to come to Spain with your family
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At Capitole, we keep growing
We're looking for a Senior Web Functional Analyst / Application Support Analyst to join an international project in the hospitality sector. This role combines functional analysis, technical investigation, incident management, cross-team coordination and—most importantly—solid experience working with web environments.
What will you do?
You will support and evolve key internal web platforms, managing complex incidents, analysing integrations, reproducing customer scenarios, coordinating with global teams, and ensuring high-quality deliverables. You will also participate in UAT, scope definition, documentation, reporting and change management.
IMPORTANT: proven hands-on experience in WEB environments (APIs, integrations, Postman, debugging, CMS, front-end basics, GitLab, etc.) is required.
Must-have requirements
- 3+ years as a Functional Analyst / Application Support Analyst.
- Real experience with web applications, including:
- REST APIs, integrations, Postman, log analysis
- Understanding of HTML / CSS / JavaScript
- Experience with web platforms, CMS or GitLab workflows
- Strong incident management experience using Jira.
- Solid SQL skills (queries, validations).
- Experience defining and executing functional tests / UAT.
- Familiarity with Agile and Waterfall methodologies.
- Advanced English (C1) — daily communication with international teams.
Nice to have
SEO, SAP ERP, SoapUI, automated testing, Google Analytics, AWS/GCP, experience in eCommerce or large-scale web applications.
Conditions:
- English: C1 (daily communication with international teams)
- Location: Madrid. The first year will be full remote as part of Capitole. After that, you'll join the client's internal staff, transitioning to a hybrid model (2–3 days per week on-site at client offices)
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The employee will adhere to information security policies:
-Will have access to confidential information related to Capitole and the project they are working on.
-Must comply with the security policies and internal policies of the company and the client.
-Must sign an NDA.