PAt Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. /p p As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue of $27 billion and more than 95,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. /ppFor more information, visit oliverwyman.com, or follow us on LinkedIn and X. /ppbr/ppbThe Opportunity: /b /ppbr/ppWe are seeking a bLearning Delivery Specialist /b to join our Learning and Development (LD) team at Oliver Wyman. This role is essential in organizing, delivering, and evaluating high-quality training programs designed to enhance the skills and capabilities of our diverse workforce. The Specialist will independently manage and drive the delivery of complex training initiatives, ensuring they meet the needs of various employee populations across the organization. In addition to program delivery, the Learning Delivery Specialist will support the administrative needs of training courses, collaborating closely with both regional and global teams. Occasional travel may be required to facilitate training sessions and engage with participants directly. /ppThe ideal candidate will be a proactive and detail-oriented professional with a passion for learning and development. They will play a critical role in creating impactful learning experiences that foster professional growth and contribute to the overall success of our teams. By leveraging strong organizational and interpersonal skills, the Learning Delivery Specialist will ensure that all training programs are executed seamlessly, leading to enhanced employee performance and engagement. /ppbr/ppbOverall Responsibilities: /b /ppbr/ppbProgram management and delivery /b /pulliIndependently manage and drive the delivery of high-complexity programs. /liliDevelop and update run-of-show guides for both in-person and virtual programs. /liliServe as the Program Lead, ensuring expert delivery and smooth execution of programs. /liliCollaborate effectively within the delivery pod to handle all program logistics from setup through completion, including: /liliBooking and setting up meeting rooms (in-person or via Zoom). /liliResearching, selecting, and booking hotels and restaurants. /liliArranging catering and preparing printed materials. /liliAct as co-host and producer in virtual training sessions. /liliSupport onsite logistics and answer attendee questions, leveraging knowledge of content to assist faculty and address all program-related needs. /liliManage the budget for individual programs, ensuring financial adherence. /liliCoordinating with other departments to ensure successful training program execution. /liliDevelop expertise and leverage a comprehensive technical toolkit, including LMS, LXP, event management software, survey tools, and virtual delivery platforms. /li /ulpbr/ppbFacilitator engagement and management /b /pulliDevelop strong professional relationships with internal facilitators and external vendors to determine areas of expertise for core programs. /liliIdentify, confirm, and prepare faculty and facilitators for program delivery based on course content and participant profiles. /liliRecruit appropriate facilitators based on course content and participant profiles. /liliOrganize and facilitate host briefings to provide facilitators with background on the program and relevant facilitation information, collaborating with other LD team members as necessary. /li /ulpbr/ppbLearning program expertise and continuous improvement /b /pulliAct as a subject matter expert on designated learning programs, offering guidance to colleagues within the learning product portfolio. /liliEvaluate participant feedback and recommend improvements to enhance future programs and processes. /liliShare insights with the core content team derived from training experiences and participant evaluations. /liliIdentify and communicate key themes from programs to team members and relevant human capital functions for broader application. /liliDevelop a deep understanding of the learning program portfolio and its relevance to target populations, alongside a comprehensive awareness of the entire LD curriculum /li /ulpbr/ppbProcess Improvement, team collaboration, and problem solving /b /pulliCollaborate effectively within multi-disciplinary teams, promoting a strong culture of teamwork. /liliIdentify and rectify inefficient processes, implementing necessary improvements. /liliProactively address challenges and share expertise with team members. /liliMentor and support colleagues in developing their program delivery skills. /liliWork closely with other Human Capital functions (e.g., Talent Management, Recruiting) to provide support and enhance training initiatives. /liliRepresent the organization with professionalism and integrity, enhancing the LD brand in the region. /li /ulpbr/ppbQualifications: /b /ppbr/pulliBachelor’s degree in Education, Human Resources, Business Administration, or a related field. /lili2-4 years of experience in Learning and Development or a related field. /liliProven experience in program management and delivery, particularly in high-complexity training programs. /liliFamiliarity with Learning Management Systems (LMS), Learning Experience Platforms (LXP), event management software and virtual delivery tools. /liliAbility to travel (10 – 20%), with a current visa. /li /ulpbr/ppbSkills and Attributes: /b /ppbr/pulliStrong organizational and project management skills. /liliAbility to build professional relationships and network effectively. /liliStrong attention to detail. /liliExcellent written and verbal communication skills; fluent English required. /liliStructured thinker and problem solver, always focused on continuous improvement. /liliAbility to multi-task, prioritize, and manage time effectively. /liliCollaborative team player and ability to work within a global team environment. /liliCapable of thriving in a fast-paced, high-performing environment. /liliFlexible attitude with a strong work ethic. /liliAdaptable to diverse needs and environments, with a strong cultural awareness and an inclusive approach. /liliPassionate about learning and development. /li /ulpbr/ppbWhat we can offer you: /b /ppbr/pulliFull time job contract with an attractive compensation package /liliFlexible benefits package which you can tailor to your needs (e.g. private health care, insurance, sport card, lunch card, gift card, saving plan, pension plan) /liliOpportunity for professional growth in a stable, global company /liliAccess to mentoring and training programs /liliInclusive culture with Employee Resources Groups and CSR activities /liliWorking in diverse and dynamic teams, friendly and flexible workplace that promotes work-life balance /liliA range of digital collaboration and online communication tools to support effective team work /liliVarious social initiatives and learning opportunities adapted for virtual settings /liliFresh fruit, beverages and snacks while working in our modern office near the city center. /li /ul