Conversational AI Delivery Manager • Santiago de Compostela, La Coruña, ESDescripción del trabajo
Who we are
IAG France is a consulting firm operating at the intersection of AI, data platforms, industrial systems, and complex architectures. We support large enterprises and mid‐size companies on high‐impact transformation programs: AI‐driven products, intelligent automation, data platforms, and next‐generation systems.
Our approach is simpleUnderstand complex environments. Deliver, not just advise. Bring pragmatic innovation, not buzzwords.
The MissionAs part of a strategic program, we are looking for a Conversational AI Delivery Manager to lead the end‐to‐end delivery of AI‐powered conversational solutions.
Your Responsibilities
Lead end‐to‐end delivery of Conversational AI projects.
Define and drive project roadmap, priorities, and execution strategy.
Coordinate cross‐functional teams: AI Engineers, Designers, Product, Business stakeholders.
Act as the main client‐facing contact on delivery topics.
Ensure alignment with technical constraints, quality standards, and SLAs.
Monitor KPIs, performance, and delivery health.
Identify risks and drive mitigation strategies.
Lead client rituals: weekly reviews, demos, retrospectives.
Translate business needs into clear, actionable plans.
Drive continuous improvement and scalability of AI systems.
Support backlog prioritization and Agile execution.
Ensure strong visibility through reporting and dashboards.
Must have
Proven experience delivering LLM / Agentic AI / Conversational AI projects.
Strong understanding of chatbots, voicebots, NLU, STT/TTS ecosystems.
Experience in client‐facing delivery roles.
Strong command of Agile / Scrum methodologies.
Excellent communication and leadership skills.
Ability to manage complex, high‐stakes environments.
Data‐driven mindset.
Fluent English.
Nice to have
Additional EU language (French, German...)
Experience with tools like Jira, Smartsheet.
Strong interest in AI innovation and emerging technologies.
Why join us?
Work on cutting‐edge AI systems (LLM, Agentic AI).
Be part of real‐world delivery, not just strategy.
High exposure to complex, large‐scale environments.
Join a team with a strong innovation & builder mindset.
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