JOIN OUR TEAM! BetWarrior is a next-generation digital gaming company with a bold mission: to redefine the way people experience sports betting and casino entertainment across Latin America. With a dynamic and diverse team, deep market insights, and cutting-edge technology, we're creating an experience that is personalized, responsible, and always player-first. Great people, bold ideas, and a sharp focus on user experience set us apart We operate in a highly competitive industry—innovation, speed, and execution are critical to our success. We’re now entering a phase of accelerated growth and are looking to professionalize our delivery function. That’s where you come in. Purpose We are looking for an RPF Manager to lead and scale the Risk, Payments, and Fraud area across LATAM. Your mission will be to ensure operational continuity, transactional integrity, fraud prevention, regulatory compliance, and efficiency across all deposit and withdrawal processes, while driving data-driven decision-making and continuous improvement. This role is fundamental to strengthening financial control, customer trust, and sustainable business growth. In this role, you’ll Lead end-to-end risk, fraud, and payment operations across multiple LATAM markets, defining and driving data-driven KPIs, SLAs, and operational objectives. Oversee high-volume transactional operations, ensuring performance, quality, prioritization, and alignment with key stakeholders. Act as the primary escalation owner for critical incidents, ensuring transactional integrity and timely resolution. Supervise and optimize payment operations including deposits, withdrawals, reconciliations, and PSP performance. Define and refine fraud prevention and risk mitigation strategies, leading complex investigations. Design and optimize end-to-end operational workflows, championing efficiency and automation initiatives. Prepare executive-level reports and supervise Power BI dashboards to drive operational improvements. Ensure strong governance and compliance through audits and regulatory documentation. What we look for in an exceptional candidate 5 years of experience in payments, fraud prevention, or operational risk. Proven experience leading and scaling operational teams. Deep knowledge of the LATAM payments ecosystem and fraud prevention tools. Advanced proficiency in Power BI and expert-level Excel skills. Experience with PSP integrations and performance optimization. Fluency in Spanish and English; Portuguese is a plus. Strong leadership, data-driven mindset, and decision-making under pressure. Bonus points if you also have Experience in regulated industries such as fintech or gaming. Background in process automation or advanced analytics. Exposure to cross-border payment operations. How we do things We operate with a data-first mindset Prioritize ownership and accountability Collaborate cross-functionally. Continuously improve processes through automation and feedback. We expect every team member to live our values Accountability & Ownership – Take charge, own your craft Reliability – Deliver with quality and consistency Teamwork – Collaborate, challenge, and grow together Winner Spirit – Compete with purpose and grit Wellbeing – Build a career that energizes you Curiosity & Innovation – Keep questioning. Keep improving